Frequently Asked
Questions

All you need to know!

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Frequently Asked Questions

Opening times are 9:30am – 4pm.

Click here for our calendar

We recognise our responsibility with regard to the health, safety and wellbeing of all of our staff and visitors. We have hand washing facilities at several locations around the farm and we ask that you encourage all members of your group to wash their hands with soap and water at regular intervals throughout the day, and most importantly AFTER touching any animals and enclosures and BEFORE eating, drinking, smoking, vaping and any other hand to mouth contact.

  • At the toilet blocks.
  • Outside of the Petting Barn
  • Outside of the Dry Barn
  • At the Kiosks

For “general farm entry” there is no need to make a booking, we accept walk-ins. You can pay cash only at the door (we do not have a card machine so please ensure you have cash before you arrive).

During our Halloween and Christmas events we do not offer “general farm entry”, you will need to make an online booking to attend these events. Tickets can only be booked via our website.

The Petting Barn is open for a morning session and and afternoon session.

Morning session – 10am – 12pm

Afternoon session 1pm – 3pm

These are our usual times, however they may be subject to changes if required (eg during event times)

The farm is very much an outdoor activity, we do have a small amount of indoor space but please ensure you dress appropriately for the weather conditions on the day.

Yes. You will need cash for admission, if you want to use our rides, amusements, purchase animal feeding bags or make a purchase at the kiosk.  Our rides are coin operated and will require £1 coins for use.  Animal feeding bags are £1.50 and to take part on the Caterpillar Ride it’s £2 per person.

Yes, we have 2 toilets blocks which include accessible toilets and baby changing stations.

We try to keep our admission prices as low as possible for all of our visitors, therefore we do not offer any further discounts.

As most of the farm is outdoors this all really depends on the weather as you will be exposed to the elements much of the time, so if its wet and cold wrap up warm, bring wellies, a waterproof coat and maybe an umbrella, if its hot wear loose fitting clothing, and sun hats to protect yourself from the sun… and don’t forget your sunscreen!

Generally the farm does not tend to be overly muddy (but we are a farm!) if it’s been raining then we would advise wearing wellies.

The ground at the farm is gravel. Some people using wheel chairs and mobility scooters find it fine while others have found it difficult to push over.

There are very few steps on the farm, we have tried wherever possible to use ramps.

It is important to bear in mind that the Nature Walk has some quite large slopes which some wheel chair users may find difficult to navigate.

We have accessible toilets at the farm.

Yes, the tortoise bath is back on on certain days, see our “Things To Do” section to find out when.

Yes.  You’ll still be able to park free of charge at the farm.  Please bear in mind that our car parking spaces are limited and you may need to find parking elsewhere if the car park is full.  Arrive in good time to ensure you are able to park inside our carpark.

We are pleased to welcome groups onto the farm.

Yes, our kiosk is still open as usual. We are only accepting cash payments at the kiosk. As always you are more than welcome to bring along your own food and drinks for picnics as we have lots of picnic benches available for you to use.

Yes, as usual you’re very welcome to bring a picnic with you when visiting the farm. Please use our picnic areas and where possible, please take your waste home with you for responsible disposal.

You only need to make a booking for our special events like Halloween and Christmas.

At all other times of the year we accept walk-ins and you can pay upon arrival, please ensure you have cash with you as we don’t have a card machine at the farm.

Please first check your junk/spam mailbox, if it’s still not there then email us at info@lancasterpark.co.uk.

All tickets purchased are non-refundable, non-transferable and non-exchangeable therefore we do not offer changes to your booking.

Unfortunately we do not allow visiting dogs on the farm.

We do not currently have a gift shop at the farm.

Yes, we’re currently working to ensure that the events will provide a fantastic experience. We’ll update you as soon as we know more!

You can find lots of information on our website. For anything else, please email info@lancasterpark.co.uk and we will get back to you as soon as possible. Thank you for bearing with us.

Things To Do

Our Animals

We have over 50 species of farm and domesticated animals on the farm – many of which we have helped to rescue.

We aim to provide the best possible environment and lifestyle for each of our animals to help them lead a happy and healthy life.

Several are real characters and some can be quite naughty on occasion!

Get in touch now

We welcome enquiries from members of the public, schools, playgroups, organisations and others.